Privacy Policy

Page Title: Privacy Policy
Effective Date: June 13, 2026
Last Updated: June 13, 2026
Website: mid-atlanticveterinaryeducationnetwork.com

This Privacy Policy explains how Mid-Atlantic Veterinary Education Network LLC, doing business as MAVEN, collects, uses, stores, and protects information when you visit mavenetwork.squarespace.com, contact MAVEN, make a purchase, submit a form, or interact with MAVEN online.

1. Information MAVEN Collects

MAVEN may collect the following types of information:

Information you provide directly, such as:

  • Name

  • Email address

  • Phone number

  • Professional title

  • Organization or practice name

  • Billing or purchase information

  • Contact form submissions

  • Consultation inquiries

  • Information you choose to include in emails or messages

Information collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Referring website

  • Time spent on the website

  • General website usage activity

This information may be collected through cookies, analytics tools, website hosting tools, form submissions, payment processors, or other third-party services used to operate the website.

2. How MAVEN Uses Information

MAVEN may use collected information to:

  • Respond to inquiries

  • Provide customer service

  • Process purchases

  • Deliver digital products

  • Provide consulting or educational services

  • Send order confirmations or service-related messages

  • Send newsletters or marketing emails when permitted

  • Improve website content and user experience

  • Track website performance

  • Maintain business records

  • Comply with legal, tax, accounting, or regulatory obligations

  • Enforce MAVEN’s rights, agreements, and policies

3. Email Communications

If you subscribe to MAVEN emails, submit a form, make a purchase, or otherwise provide your email address, MAVEN may send you relevant communications, including educational updates, product announcements, service information, workshop notices, and other business-related messages.

Marketing emails will include an option to unsubscribe. You may also request removal from marketing communications by contacting MAVEN at MAVENetwork@outlook.com.

Even if you unsubscribe from marketing emails, MAVEN may still send transactional or service-related emails, such as purchase confirmations, product access information, invoice-related messages, or responses to direct inquiries.

4. Cookies and Analytics

MAVEN’s website may use cookies and similar technologies to support website functionality, analyze traffic, improve the visitor experience, and understand how users interact with the website.

Cookies may be used for:

  • Essential website functionality

  • Analytics

  • User preferences

  • Marketing or promotional tracking, if enabled

You can disable cookies through your browser settings. Disabling cookies may affect some website features.

5. Payment Information

MAVEN uses third-party payment processors to process purchases and transactions. MAVEN does not directly store full credit card numbers, bank account numbers, or sensitive payment card information.

Payment information is processed by the applicable third-party payment provider. Your payment transaction may also be subject to that provider’s privacy policy, security practices, and terms of service.

MAVEN may retain limited transaction records, such as purchase amount, purchase date, order identifier, product purchased, and customer contact information, for accounting, tax, customer service, and business record purposes.

6. How MAVEN Shares Information

MAVEN does not sell, rent, or trade personal information to unaffiliated third parties for their independent marketing purposes.

MAVEN may share information only when reasonably necessary, including with:

  • Website hosting providers

  • Payment processors

  • Email marketing platforms

  • Course or digital delivery platforms

  • Scheduling tools

  • Analytics providers

  • Professional advisors, such as legal or accounting professionals

  • Governmental, regulatory, or legal authorities when required by law

  • Service providers assisting MAVEN with business operations

These providers may access information only as needed to perform services for MAVEN or as required by law.

7. Data Retention

MAVEN keeps personal information for as long as reasonably necessary to fulfill the purpose for which it was collected, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

When information is no longer needed and no legal obligation requires retention, MAVEN will take reasonable steps to delete, destroy, or anonymize it.

8. Your Rights and Choices

Depending on your location and applicable law, you may have rights to:

  • Request access to personal information MAVEN holds about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Opt out of marketing emails

  • Request information about how your data is used

  • Exercise additional privacy rights available under applicable state privacy laws

To submit a privacy request, contact:

Email:MAVENetwork@outlook.com
Subject line suggestion: Privacy Request

MAVEN may need to verify your identity before completing certain requests.

9. Children’s Privacy

MAVEN’s website, products, and services are intended for adults, veterinary professionals, veterinary teams, students in professional training contexts, and organizations. MAVEN does not knowingly collect personal information from children under 18.

If MAVEN becomes aware that information from a minor has been collected without appropriate consent, MAVEN will take reasonable steps to delete it.

10. Security

MAVEN takes reasonable steps to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of internet transmission or electronic storage is completely secure. MAVEN cannot guarantee absolute security of information submitted through the website or third-party platforms.

11. State Privacy Rights

Residents of certain states, including California, Virginia, Colorado, Connecticut, Texas, and other states with applicable privacy laws, may have additional privacy rights.

MAVEN does not sell personal information as defined by applicable consumer privacy laws. MAVEN will review and respond to privacy requests in accordance with applicable law.

12. Changes to This Privacy Policy

MAVEN may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the website after updates are posted means you acknowledge the revised Privacy Policy.

13. Contact

For privacy questions, concerns, or requests, contact:

Mid-Atlantic Veterinary Education Network LLC (MAVEN)
Attn: Privacy & Legal
Owner: Brandie Johnson, RVT, LVT
Email:MAVENetwork@outlook.com
Website: mavenetwork.squarespace.com